Monday, August 18, 2014

Routine Requests For Catalogue and Price List

Routine Requests For Catalogue and Price List
As a supplier you may receive many letters of routine requests for sending catalogues and price lists. Unless the writer requests you to provide any information about your products, you need not reply to these letters in black and white. Instead, you may send the items requested with a 'with compliments' slip. The following two routine requests are examples for which written replies are not necessary.

Example: 1

Dear Sir/Madam

I would appreciate if you please send me a copy of your current catalogue and price list of refrigerators, along with the copies of any graphic leaflets that I could supply to prospective customers.

Yours sincerely

Kim Lan Anh

Example: 2

Dear Sir/Madam

I have seen one of your bedsteads in the flat of my neighbour and they passed on your address to me.

I would appreciate if you please send me a copy of your current catalogue and price list. I am especially interested in bedsteads suitable for a large room.

Yours sincerely

Mahmudul Hasan

Sunday, August 17, 2014

Inquiry Letter Sample | Inquiry Letter Example

Inquiry Letter Sample | Inquiry Letter Example
Inquiries for information about services or goods are received and sent in business all the time. When you write a routine letter of inquiry, you can follow these guidelines:

Ø  Write clearly and precisely what you want a catalogue, price list, quotation, sample, general information, etc.

Ø  Do not mention the price limit at which you want to buy a particular product. If you do so, the supplier may raise the quotation to the limit you state.

Ø  Suppliers usually state their terms of payment when they reply to your inquiry. So you need not ask for them unless you hope a special rate.

Ø  Try to keep your inquiry clear and concise as far as possible.

An inquiry letter must be acknowledged promptly as it means potential business. If you receive it from an established customer, reply to it with much appreciation. If you receive it from a prospective customer, reply to it saying that you are happy to receive it and state your hope of a lasting and friendly business relationship. Here are some examples of correspondence exchanged for inquiry.

Inquiry Letter Sample: 1

Myako Departmental Store
305 Youngman Road
Ottawa, Ontario
(301) 321-5845
info@miyako.com

  
20 August, 2014

Reliance Electric Company
579 Lake Center Drive
Upper Marlboro, MD 20773

Dear Sir/Madam

I have a large departmental store in Ottawa and I am interested in the electric hair dryers you have advertised in the Daily Mirror.

Please send me a copy of your illustrated catalogue and price list. As I need this product urgently, I would appreciate for an early reply.

Yours sincerely,

William Smith
Purchase Manager

Reply to the Above Inquiry Letter

Reliance Electric Company
579 Lake Center Drive
Upper Marlboro, MD 20773
Phone: (301) 321-5248
E-mail: info@reliance.com


21 August, 2014

Myako Departmental Store
305 Youngman Road
Ottawa, Ontario

Dear Mr. William

Thank you for your letter inquiring about electric hair dryers. I am happy to enclose a copy of our latest illustrated catalogue and price list.

You may have shown your interest in our latest electric hair dryer, the RX55 model. This specially designed model is easier to use and gives more comfort than earlier models. You will find detailed information of our terms in the price list page of the catalogue.

Your consideration to place a trial order to test the efficiency of the product would be highly appreciated. We assure you of our best services and shall deliver the products within a fortnight of the receipt of your order.

If you have any question please contact me on 2356987.

Yours sincerely

Jennifer Gomez
Sales Manager

Inquiry Letter Sample: 2

Sinha Furniture Mart
134 North Street
Mississauga, ON M9A 3L1
905-555-1234
sinha@gmail.ca


20 August, 2014

Concord Furniture Ltd.
329 Lake Center Drive
Upper Marlboro, MD 20773

Dear Sir/Madam

I am the proprietor of Sinha Furniture Mart in Mississauga and am interested in the wheel chairs you have advertised in the Daily Sun.

Please send me a copy of your current wheel chairs' catalogue and price list as early as possible. I am especially interested in purchasing 100 wheel chairs with seat belt.

Pascal Judean

Reply to the Above Inquiry Letter

Concord Furniture Ltd.
329 Lake Center Drive
Upper Marlboro, MD 20773
509-345-5555
concord@gmail.com

21 August, 2014
Pascal Judean, Proprietor
Sinha Furniture Mart
134 North Street
Mississauga, ON M9A 3L1


Dear Sir

Thank you for your inquiry dated 20 August, 2014. I have pleasure in enclosing the catalogue of wheel chairs as you requested. This includes details of a number of wheel chairs by various categories.

You will find various models and specifications of wheel chairs on pages 10-25, and will see from the price list that prices of all models are more reasonable than other wheel chairs available in the market.

We have in stock all the models mentioned in the catalogue and would be happy to show them to you if you would like demonstrations.

Yours sincerely

Gordon Brown
Sales Manager

Writing Annual Confidential Report | Annual Confidential Report Sample


Writing Annual Confidential Report
Most organizations make a periodic evaluation of the performance and general conduct of their employees. The assessments thus made are used at appropriate times for rewards such as increments, promotion, transfer to more responsible jobs, etc. A large number of factors determine whether a person is efficient or not for the position. It is almost impossible to measure scientifically human qualities such as alertness, zeal, confidence, etc. So, by their very nature such reports are subjective.

Most of the organizations on the basis of the experience and performance of the employees identify their fitness, nature, character, and qualities required for doing a particular job efficiently and these are listed in a form. The reporting officer just ticks a particular item to indicate the level of efficiency attained by the employee. An example of such a form is given below:

Government of the United States of America
Public Works Department
Annual Confidential Report
2013-2014
Date:
Place:

Name of the employee:
Date of Appointment:

Note: Please assess each item by putting a tick in the appropriate column.

Name of Qualities
Excellent
Good
Average
Below average
(a) Appearance
     Smartness
     Tidiness




(b) Character
     Candidness
     Intellectual honesty
     Moral Standard




(c) Motivation
     Work habit
     Initiative




(d) Relationship
     With superiors
     With colleagues
     With subordinates




(e) Output
     Diligence
     Consistency
     Speed




(f) Expression
     Written
     Oral




(g) Special achievements




(h) Other Remarks






Signature & Designation of the Reporting Officer


 
There are two dangers in this kind of assessment: (i) the reporting officer may tick the items in a routine fashion, and (ii) it may not be possible to describe a particular quality by a single word.

That is why some organizations prefer reports containing pen-pictures of the employees. But even in such cases it is advisable to give a check list to the reporting officers so that assessments are made within a particular framework and irrelevant materials are not included. Yet another way of assessing employees is to devise a questionnaire for reporting officers. Given below is a proforma which combines these two methods:


Government of the United States of America
Public Works Department
Annual Confidential Report
2013-2014


Date:
Place:

1. Name of the employee:

2. Rank/Position:

3. Date of birth:

4. Present pay and the scale of pay:

5. Length of service in the present pay scale:

6. Length of service under the reporting officer:

7. Nature of work on which employed:

8. Proficiency in
(a) Designing
(b) Surveying
(c) Office work and accounts

9. Execution of work:

10. General:
(a) Health
(b) Character
(c) Work habits
(d) Temperament
(e) Trustworthiness and zeal
(f)  Relationship with colleagues and superiors

11. Recommendations:
(a) Do you consider him to an officer of more than ordinary attainments?
(b) Is he/she fit for promotion to the next higher post?

12. General Remarks:


Signature & Designation of the Reporting Officer

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